Help Center - Fractional Business Investing FAQs

General Questions

What is fractional business investing?
Fractional business investing allows individuals to invest in a portion of a business rather than owning it entirely. This enables investors to share profits and reduce risk.
What types of businesses can I invest in?
We currently offer fractional ownership in recession-resistant businesses like car washes, laundromats, and self-storage facilities.
How much do I need to start investing?
You can start with as little as $100, making it accessible to everyday investors.
How do I earn returns?
Returns are generated through operational cash flows of the businesses and distributed periodically based on your investment share.
Is this passive income?
Yes. Our team handles the day-to-day operations, so you earn income without managing the business yourself.
How are businesses selected?
Each business undergoes rigorous financial, operational, and market due diligence before being made available to investors.
Can I sell my shares?
We plan to offer a secondary marketplace for liquidity. Until then, investors should view this as a medium to long-term investment.
How often will I receive payouts?
Payouts are typically distributed quarterly, depending on the business’s performance.
Is my investment secured?
Investments are made into LLCs that own the underlying assets, providing a layer of legal protection. However, as with any investment, there are risks involved.
Can I invest from outside the U.S.?
Currently, we only accept U.S.-based investors due to regulatory requirements.
What are the fees?
We charge a small asset management fee and may also take a performance fee based on business profitability. All fees are transparently disclosed.
Are these businesses insured?
Yes. All properties and operations are fully insured, including liability, property, and business interruption insurance.
What happens if a business underperforms?
We use conservative underwriting and risk controls, but underperformance can impact returns. Your capital is at risk, similar to other private investments.
Can I visit the businesses I invest in?
Yes. Transparency is important to us. You’ll have access to the addresses, financials, and operational insights of each business you invest in.
Who operates the businesses?
Each location is operated by experienced local operators or management companies vetted by our team.
Is Preq.co a registered investment platform?
Preq.co operates under U.S. securities laws and offers investments through properly structured entities. We work with legal and compliance professionals to ensure full regulatory compliance.
How do I get started?
Just create an account, verify your identity, and explore available opportunities. Once ready, you can fund and invest directly through the platform.

Account & Profile

How do I create an account?
Click the Sign Up button, enter your details, and verify your email to create an account.
Can I update my profile information?
Yes, you can update your profile details from your account settings at any time.
What if I forget my password?
Use the 'Forgot Password' link on the login page to reset your password via email.
How do I verify my identity?
We use a secure identity verification process complying with regulations to verify your identity during account setup.

Investment Process

How do I choose investments?
Browse available businesses on our platform and review detailed info before investing.
Can I invest in multiple businesses?
Yes, diversify your portfolio by investing in as many businesses as you like.
What is the minimum investment per business?
Typically $100, but amounts can vary per opportunity.
How is my investment ownership documented?
Ownership is legally documented via shares or membership units in LLCs holding the assets.
Can I invest more after my initial investment?
Yes, you can add funds to your existing investments when new offerings open.

Payouts & Returns

How are returns calculated?
Returns are based on net operating income of the business minus fees and expenses.
When will I receive my payouts?
Payouts are typically quarterly, but timing depends on each business's cash flow schedule.
Can I reinvest my payouts?
Yes, you can choose to reinvest dividends or withdraw them.
What happens if a business goes bankrupt?
In bankruptcy, your investment could be lost; always invest responsibly and diversify.

Platform Features

Can I track my portfolio performance?
Yes, you can monitor your investments, returns, and documents on your dashboard.
Does the platform support mobile devices?
Yes, our platform is fully responsive and mobile-friendly.
Can I download my investment reports?
You can download statements and tax documents directly from your account.

Security

How secure is the platform?
We use industry-standard encryption, two-factor authentication, and continuous monitoring.
What if I suspect unauthorized access?
Contact support immediately. We also recommend enabling two-factor authentication.
Do you store my payment info?
Payment info is stored securely with PCI-compliant processors, not directly on our servers.

Technical Support

How do I contact support?
Use the Help page chat, submit a ticket, or email support@preq.co for assistance.
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, and Edge.
What if I find a bug?
Report bugs via the Help page or support email. We prioritize quick fixes.